BoaMorph

Terms and Conditions
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Terms and Conditions
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Here at BoaMorph, we prefer to do business on a "you-treat-us-right and we'll-treat-you-right" basis.  The bottom line is that we want you to be happy with your BoaMorph animals - our continued excellent reputation depends on it.  So, if for any reason you are dissatisfied with a BoaMorph animal, please let us know and give us the opportunity to make your experience with BoaMorph a good one.
Guarantee

A written guarantee of genetics is provided with each animal to the buyer in the form of a digital (Portable Document Format, or "PDF") BoaMorph Photo ID Card that shows the genetics of the boa purchased along with other available information.  The sex of each animal is guaranteed to have been determined correctly.

Shipping

Purchases over $1,000 ship for free unless specified otherwise.  Purchases of less than $1,000 are shipped at a flat rate of $69 unless specified otherwise.
 
Most of our shipments are sent FedEx Priority Overnight via ShipYourReptiles (SYR), and are sent Monday through Wednesday for arrival the following day.  We adhere to all of the SYR shipping guidelines - in particular, we will not ship when temperatures here or at the destination are outside of SYR requirements, when conditions at a major FedEx hub (typically Memphis or Indianapolis) are likely to cause delays, when SYR recommends deferring shipments until a later date, or at any time that our experience and discretion indicate that shipping would not be in the animal's best interest.  Shipments can be made to your residence or place of business, and live arrival is guaranteed as long as you are present to receive the shipment on the first delivery attempt.  We can also have shipments held for pickup at your nearest FedEx Ship Center when arranged in advance.
 
Larger shipments and larger boas can be shipped via Delta Air Cargo for pickup at the Delta cargo facility at your nearest served airport.  Live arrival of Delta shipments is guaranteed, provided that the buyer picks up the shipment within two (2) hours of its arrival.  The buyer must determine arrival condition by opening and inspecting the shipment at the Delta Air Cargo facility counter within two (2) hours of its arrival, and any damages must be noted on the delivery receipt.  In the event of a damaged Delta shipment, you must contact us by telephone before leaving the Delta cargo facility counter.  Delta flies live animals in pressurized, temperature-regulated compartments, and gives animal shipments top priority so that they are the first off the plane and into the cargo facility.  Delta has an excellent reputation among reptile enthusiasts, and we have been shipping successfully with Delta for nearly 30 years.
 
If you are dissatisfied with your shipment for any reason, you must notify us by telephone within 24 hours.  We will replace any animal or refund the purchase price of the animal to you (in the form of a credit toward a future  purchase) for the cost of the return freight - returned animals must be sent in the original packaging and using the same shipping service (ShipYourReptiles or Delta Air Cargo), and must arrive here alive and in outwardly healthy condition before a replacement animal or credit will be issued.
 

Payment

Payment in full is required before we ship.  All payments on animals are non-refundable.  Accepted payment methods include cash, PayPal, postal money orders, and certified bank checks (cashier's checks) - credit cards are accepted through PayPal.  California residents add 9.50% sales tax on all orders.  Payments can be made via PayPal using our following email address:
 
payments@BoaMorph.com
 

Payment Plans

We offer payment plans on everything we sell.  We require a minimum 25% initial payment, followed by defined payments at fixed intervals.  For example, on a sale of $2,000 a payment plan might consist of an initial payment of $500 due immediately, with three additional following payments of $500 at monthly intervals.  We customize each payment plan to allow flexibility to meet each customer's needs, and we can accommodate a variety of payment schedules and time frames.  We acknowledge receipt of each payment with an email summarizing the total amount paid to date, the remaining balance owed, and the amount and due date of the next payment.  All payments are non-refundable.  Shipping is coordinated following receipt of the final payment.  You always have the option to pay off your remaining balance sooner in order to get your boas sooner.
 

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